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SIR RTO Materials & SIR e-Learning Resources for Retail Services Training

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Equip your training organisation with the best SIR RTO materials at the best prices. Attract more enrolments and give your trainers greater flexibility with the matching SIR e-Learning materials. Enjoy unlimited student licensing, an audit rectification guarantee, editable format for simple contextualisation and free updates when there are compliance, regulatory or legislative changes for the life of your SIR resources. Our collection of SIR RTO materials and SIR e-Learning resources span retail services, community pharmacy, retail management and visual merchandising. From storefront to strategy, our SIR training resources ‘display a window’ of opportunity for RTOs in retail education.

Browse Our SIR e-Learning Resources and RTO Materials for Sale

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Code Name
SIR20216
Certificate II in Retail Services
SIR30216
Certificate III in Retail
SIRRINV001
Receive and handle retail stock
SIRRMER001
Produce visual merchandise displays
SIRXCEG001
Engage the customer
SIRXCEG002
Assist with customer difficulties
SIRXCEG003
Build customer relationships and loyalty
SIRXCEG004
Create a customercentric culture
SIRXCEG005
Maintain business to business relationships
SIRXCEG006
Provide online customer service
SIRXCEG008
Manage disrespectful, aggressive or abusive customers
SIRXCOM001
Communicate in the workplace to support team and customer outcomes
SIRXCOM002
Work effectively in a team
SIRXIND001
Work effectively in a service environment
SIRXIND003
Organise personal work requirements
SIRXMKT001
Support marketing and promotional activities
SIRXMKT006
Develop a social media strategy
SIRXOSM002
Maintain ethical and professional standards when using social media and online platforms
SIRXOSM003
Use social media and online tools
SIRXPDK001
Advise on products and services
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